Consumer Disputes

Talk to us first. If something went wrong, write to malasamontes@gmail.com or +351 938 736 432. We answer every message.

Complaints book. The Portuguese electronic complaints book is at www.livroreclamacoes.pt.

Alternative dispute resolution. In a consumer dispute you may turn to CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (www.cniacc.pt · geral@cniacc.pt). More information on the Portuguese consumer portal (www.consumidor.gov.pt).

Last updated: 7 October 2026.